Downloads for your Virtual PBX
Additional system and account information can be found by downloading or viewing the items found below.
Forms
- Local Number LOA (Letter Of Agency) - Word document
- Toll-Free LOA (Letter Of Agency) - Online Form
- Change Of Ownership Form - PDF document
- Credit Card Billing & Authorization Form - PDF document
- Rate Change Request - PDF document
If you are porting a local number to Virtual PBX, please download and complete this form. Further directions are supplied with this form.
If you are porting a toll-free number to Virtual PBX, please submit this form. Further directions are indicated on the form.
If you are a current VirtualPBX user and would like to change or transfer the ownership of your system to another party, please download and complete this PDF form. Completed forms should be faxed to VirtualPBX at 888-825-0800. NOTE: Please make sure that the document is signed and dated. We will not process any unsigned Change of Ownership forms.
If you are a current VirtualPBX user and would like to change your billing information, please download and complete this PDF form. Completed forms should be faxed to VirtualPBX at 888-825-0800. NOTE: Please make sure that the document is signed and dated. We will not process any unsigned Credit Card Authorization forms.
If you are a current Virtual PBX user and would like to change from 6-second increment billing to 1-second increment billing, please download and complete this PDF form. Completed forms should be faxed to VirtualPBX at 888-825-0800. NOTE: Please make sure that the document is signed and dated. We will not process any unsigned Rate Change requests.
Quick Reference Documents
- Virtual PBX Cheat-Sheet - PDF document
- Quick Reference - Extension Owner - PDF document
- Quick Reference - System Administrator - PDF document
- Quick Reference - Voicemail - PDF document
- Quick Reference - Conferencing - PDF document
- International Outbound Dialing Rates
Simple step-by-step instuctions for the most common functions that you can access using your phone.
This guide illustrates the options available to VirtualPBX Extension Owners using the phone.
This guide illustrates the options and settings that can be edited by a VirtualPBX System Administrator using the phone.
For Extension Owners and System Administrators, this guide illustrates the voicemail settings that can be edited using the phone.
Extension Owners and System Administrators can use this guide to access the conferencing features of the Virtual PBX.
The following documents provide rate information to those customers who intend to use the Virtual PBX to dial out to International numbers.
International Outbound Dialing Rates - Web document
International Outbound Dialing Rates - PDF document