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Texting from your Main Number or Auto-Attendant Number

Last updated on August 25, 2022

Customers who began service with VirtualPBX before April 26, 2022 are encouraged to use the new VirtualText App. New features include store and forward, easily texting to and from the main number(s) on your account, and MMS (Media) messaging. Set up a time with our team here.

This guide will help you add SMS capability to your Main Business Number and the Auto Attendants used in your phone plan.

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NOTE: In order to make use of SMS for your Main number or Auto-attendants your Dash account must have either Zapier integration or Webhooks enabled. These are plan specific features, please contact our Account Services team to verify if your account has this feature or to switch plans to add these features.

If you wish to simply have SMS on a user please read the guide located here.

Enable SMS for Main Numbers OR Auto Attendants

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  1. Click on SMS Services to Enabe it
  1. Click on Save Changes
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Configuring Webhooks and VirtualPBX API for SMS

You can receive information about SMS messages sent to your account by configuring a Webhook. Our guide for using Webhooks will get you started. The resulting Webhook configuration should look something like the following images:

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Our VirtualPBX API docs will be helpful for sending messages through custom code:

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Developer/Solution Resources

Zapier Webhooks

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VirtualPBX Developer Site

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