Warm Transfers

  1. While on a call press the + sign.
  2. Enter the extension you wish to transfer the call to and then tap the call button.
  3. Merge the call by pressing the merge icon.
  4. Introduce the caller and when you're ready, tap the split icon.
  5. Tap on the More icon (...).
  6. Tap on Transfer to (extension).


Cold Transfers

  1. Tap on the More icon (...).
  2. Select Transfer from the menu.
  3. Enter the extension you wish to transfer the call to and then click on the green/white call xfer button to complete the transfer.