Dash Feature Guides

Aastra Provisioning (Dash)
To setup an Aastra phone, you will need to create softphone credentials for the user who will be using the phone. Start by clicking on Users in the Dashbo...
Mon, 15 Jan, 2018 at 2:01 PM
ACD Queues (Dash)
Click on the topic of your choice below to jump to that place in this guide. Adding Agents  Adding a Queue  Feature Codes Advanced ACD Queues ...
Wed, 29 Nov, 2017 at 12:00 PM
Adding a Main Number (Dash)
All Dash Plans automatically include one toll-free or local phone number to use for your main number. You will not be charged for your first local or toll-f...
Wed, 16 Aug, 2017 at 3:43 PM
Adding Users (Dash)
The following video will take you through adding a new user to your Dash account. We've also laid out those steps with screenshots below if you prefer....
Wed, 16 Aug, 2017 at 3:44 PM
Adding VoIP Devices (Dash)
One VoIP device is included per user. Additional VoIP devices are $9.99 per user/month. This does not include cellphone or landline devices. On the Users s...
Wed, 16 Aug, 2017 at 3:44 PM
Adding a Web Phone
The VirtualPBX Web Phone is included free with Dash Business Phone Plans and uses plan minutes. No device fees, no downloads, no updates – a simple web-base...
Tue, 10 Apr, 2018 at 2:38 PM
ATA Adapters (Dash)
An ATA adapter is simply a converter box that allows you use an analog phone via your internet connection. On one side of the ATA adapter, you plug in the a...
Wed, 16 Aug, 2017 at 3:47 PM
Auto-Provisioning Phones (Dash)
Polycom V4 To continue, make sure your phone is sharing the same internet connection as your computer. After you find your phone's IP address, you wil...
Wed, 16 Aug, 2017 at 3:58 PM
Blacklists (Dash)
Blacklists allow you to block particular phone numbers from contacting your phone system. Please be aware that this is a system wide change. From the Das...
Fri, 1 Dec, 2017 at 4:45 PM
Business Hours (Dash)
In Dash you can set up your business phone system’s hours of operation to match your actual business hours. This allows you to set different call routing be...
Wed, 16 Aug, 2017 at 3:47 PM