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Amazon Web Storage Delivery API


VirtualPBX delivers long term storage and complete control of your company’s call recordings, faxes, and/or voicemails through Amazon Web Services (AWS). You may choose to implement this service on just one of these three features or any combination of them. Once delivered to your Amazon S3 account, these files may be kept for any length of time, downloaded for review or processed by other services your company deploys – anywhere, anytime. Please note that as soon as this service is implemented on a feature, the files produced will appear only in AWS. By design and for the intended security benefits, they will not exist in your VirtualPBX account and VirtualPBX team members will not be able to access them.

Pricing and Requirements

While VirtualPBX does not charge for storage on this service, note that Amazon S3 will charge for storage based on usage. Please review Amazon S3 pricing at

Your company must have an account in good standing with VirtualPBX and an active AWS account. If you don’t have an AWS account yet, you’ll be prompted to create one when you sign up for Amazon S3. To sign up for Amazon S3:

  1. Go to and click Sign Up.
  1. Follow the on-screen instructions.
  1. AWS will notify you by email when your account is active and available for you to use. Private external storage cannot be enabled until your account is active.
  1. Contact VirtualPBX Support to enable this feature.

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