User Portal

1. Non-Admins will be brought to their specific User Portal upon login. Alternatively, you can also click your name on the top right of the Dashboard to navigate to the user portal.
1. Admins must click on User Portal from the upper right hamburger menu to reach the User Portal.

2. Users do not have access to change their email login from this location - It must be done on the Dashboard by an Admin.

3. Password allows you to change the password used to log in to the Dashboard.

Voicemails

1. To listen or download your voicemails lick on the icons at the far right.
1. the triangle is to play the message in your browser/computer
2. the down arrow icon is to download the voicemail to your device

2. Click on the box in front of a Voicemail to change its status

3. You can choose to Marks as New, Mark as Listened or Mark As Deleted

Call History

1. Click on Call History.

2. Select the start date and end date

3. Click on Filter

Faxes

1. If you have your own fax box, you can click on the Fax tab to see your fax history

2. Enter the date range you wish to review

3. Click on Filter to see the results

4. Green arrow to the right is an inbound fax. Yellow arrow to the left is an outbound fax

5. You can click on the download icon to download the fax

Contact List

1. Click on Contact List to view the account’s contact info. This includes users, groups, auto attendants, feature codes, queues, etc.

2. Quickcall allows Dash to setup a call between one of your devices and another phone number. Please view the complete guide here

3. Use the search bar to find a specific contact

4. Change the number of entries per page or click on the arrows to navigate through the list

Conference

1. Click on the Conference tab to access the conference settings

2. While in a conference you have these options
1. Invite other dash users to the conference
1. A box will open up, click on Select some options to see other users



 

b. Lock a conference

c. Mute everyone

d. Unmute everyone

e. End the conference

3. You also have options for individual participants
1. Mute / unmute a specific person
2. Deafen / undeafen a specific person
3. Kick a person out of the conference

1. Here you can update both your moderator (yours) and participant PINs

2. You have the option to have participants join muted or deafened as well to play entry and exit tones

3. Click on Save Changes

Settings and Devices

1. Click on the Settings & Devices Tab

2. Click to enable Call Forwarding

3. Click on the Call Forwarding checkbox to set the number where you want to forward your calls. Enter +1 the area code and phone number.

4. Click on Save