Essential Features

Call Center (ACD Queues) - Agent Guide

Call Center (ACD Queues) - Admin Guide

Blocking Numbers with Blacklists

Block Individual Phone Numbers

Caller ID

Caller ID Features, Dynamic Caller ID, and other Caller ID features

Call Recording

Legacy Call Recording

Conferencing

Audio Conferencing

Faxing

Inbound & Outbound Faxing

Forgot Password?

Retrieve Your Dashboard Password

Greetings Manager

Manage The Media On Your System

Hold Music

Different Areas To Enforce Hold Music

Ring Groups

Distributing Calls to Multiple Users

User Portal

User Portal Features