To download the Desktop softphone, navigate to virtualpbx.com/apps and scroll down to the bottom of the page.
Create a softphone to receive your credentials:
You must be a VirtualPBX administrator to complete these tasks.
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2F6ae690a3-1a45-4670-aac0-ba854e2c5b4d%2FConsolidated_screenshot_(1).png?table=block&id=26534819-c599-4c6a-b34f-6cece01c823e&cache=v2)
- In the Dashboard, click on Users
- Click Devices alongside the user you wish to assign the device
- Click Choose Device and select Softphone
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2F9d6d7cf4-33f2-44e8-b910-e05d1fdb4ff8%2FSoftphone_creation.png?table=block&id=e441f55c-1cc0-4b5c-af11-d443ebb3434b&cache=v2)
1: Click the toggle from “Use 3rd Party Application” - It should switch to “Use VPBX Application”.
2: Enter a name for the softphone so you can identify it on the Dashboard.
3: Click “Create Device”.
4: Remember to select “Save Changes” when you’re done to complete the device syncing process.
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2F18a0f4ff-70fc-4ace-837f-c00c55897d46%2FCapture.jpg?table=block&id=25f96f32-3998-4809-99df-ddac182ba086&cache=v2)
5: The email address you use for login should now receive an email from support@virtualpbx.com with your softphone credentials.