Getting Started with Voice

New Account Setup (Automatically Configured Settings)

When you sign up for an account with VirtualPBX, we automatically set up a few basic features for you to help get you up and running quickly.

Adding a Main Number

Start your system configuration here

Adding a Phone Number

General instructions for adding phone numbers

Adding Users

Adding Users (AKA Extensions)

Adding A Cell Phone or Landline

Adding a VirtualPBX Softphone

Difference Between Users, Extensions, and Phone Numbers

Direct User Phone Numbers

Phone number that is a direct dial number to a user

e911

U.S. 911 setup for VoIP devices

Follow me - Ring Duration

Control how long the devices on a user ring

Main Greeting

Set initial greetings your callers will hear

Main Number - Business Hours Setup

Set up your business’ hours of operation

Main Number - Incoming Call Handling

Final Step - Control how inbound callers route to your colleagues

Main Number - Office Holidays

Set business holidays

Porting A Phone Number to VirtualPBX

Bring a number from an outside provider to VirtualPBX

Removing a Phone Number

Completely removing a number from your system

User Guide: Setting Up Voicemail, Using Your New Phone, and Additional Functions

Voicemail

Usage, Options & Settings

VoIP Devices - Auto Provisioning

Auto-Provisioning supported phones

VoIP Devices - FAQs

I just started using a VoIP device - What now?