How can we help? ๐Ÿ‘‹

Removing a Phone Number

Completely removing a number from your system

ย 
  • To remove any number, it first must be unassigned within your system, making it a โ€œSpare Numberโ€.
  • You may have to find the number on a user, group, queue, or other feature of the platform.
    • Click โ€œNumbersโ€ on the left hand side for assistance in finding where a number may be located.
ย 

Un-assigning a Main Number

ย 
Notion image
ย 
  1. Click on Main Number on the left
  1. Click on Main Company Numbers
  1. Click Un-assign next to the number you wish to remove
  1. Click on Numbers on the left side
ย 
Notion image
ย 
  1. Click on the Spare Numbers Tab
  1. Click on the checkbox in front of the number you wish to remove
  1. Click on the delete option that just appeared
ย 
Notion image
ย 

Confirm the deletion by clicking on Delete Number(s)

ย 
Notion image
ย 

Click Continue. Youโ€™ll be returned to the Spare Numbers page.

ย 
ย 
Did this answer your question?
๐Ÿ˜ž
๐Ÿ˜
๐Ÿคฉ