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- To remove any number, it first must be unassigned within your system, making it a โSpare Numberโ.
- You may have to find the number on a user, group, queue, or other feature of the platform.
- Click โNumbersโ on the left hand side for assistance in finding where a number may be located.
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Un-assigning a Main Number
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- Click on Main Number on the left
- Click on Main Company Numbers
- Click Un-assign next to the number you wish to remove
- Click on Numbers on the left side
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- Click on the Spare Numbers Tab
- Click on the checkbox in front of the number you wish to remove
- Click on the delete option that just appeared
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Confirm the deletion by clicking on Delete Number(s)
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Click Continue. Youโll be returned to the Spare Numbers page.
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