How can we help? 👋

Direct User Phone Numbers

Phone number that is a direct dial number to a user

Last updated on August 25, 2022

This guide is to add a phone number to a user, in which customers can dial that number to directly ring that user’s attached devices

 
 

Adding a phone number to your account may affect your monthly invoice, depending on your plan. To review your plan, email accountservices@virtualpbx.com or call 888-825-0800, option 4.

 
 
  1. Start by clicking on Users on the left hand side
  1. Click on the Phone Numbers box of the User you wish to work with
  1. Choose either Add from Spare Numbers or Buy Numbers. Buy Numbers will actually add a brand new number directly to the user
  1. Click on Buy Numbers
  1. Choose between Local or Toll-free
 
 
  1. For toll free numbers, select the toll free prefix you’re interested in, and click on Search
  1. Click on the Add button next to any number you wish to add
  1. Click on Buy Numbers to complete adding the number to your account

Click on Save changes on the user’s Phone Number box.

 

Local Numbers

 
Notion image
 

Enter the area code you that you want to have a number in, and click on Search. For this example, we’ll use 669

 
 

Click Add next to the number or numbers you wish to add to your account

Click on Buy Numbers when you're done. 

Click on Save changes on the user’s Phone Number box.

Adding from Spare Numbers

Spare numbers occur if you have unused phone numbers on your system

Click on Add from Spare Numbers

 
 
  1. Click on the box in front of the number
  1. click on Add Selected Numbers

Click on Save changes on the user’s Phone Number box.

Did this answer your question?
😞
😐
🤩