By the time you receive your Welcome Email, a few things will already be configured for you:
- We’ve assigned the number you chose at signup as a Main Company Number.
- We’ve also set up a Virtual Receptionist with the following details:
- Main Menu option “7” will send callers to your Company Directory
- All other Main Menu entries will go to your admin
- A Text-to-speech greeting that includes your company name: ”Thanks for calling {{Account Name}}. Please stay on the line and you'll be transferred.”
- Our recommended setting for the number of retries, dialing timeout, outside recording, extension dialing, and invalid entries.
- Your admin (identified during the signup process) will be created as a user with the following features set:
- A voicemail box with our suggested settings and a PIN (we’ll send this PIN in your Welcome Email, too)
- An extension number
- A Web Phone device that can be logged into immediately if you signed up for our Pro or Ultra Plans.
- OR if you signed up for our Starter Plan, we’ve added a Cell Phone Device on your admin user, which will forward calls to the contact phone number given during signup.
