Explore key features of the Connect Web Phone, including call management, voicemail, presence updates, and call history.
Change the outgoing Caller ID using Dynamic Caller ID. Display different phone numbers based on specific rules, ensuring calls appear from the appropriate department or location.
Access and playback recorded calls using the desktop softphone or web phone.
Set Up Dynamic Caller ID rules to change outgoing Caller ID number
Step-by-step instructions for building Callflows in Contact Center